Refund policy
At Artful Wallpaper, we believe in offering more than just beautiful designs—we’re committed to providing a shopping experience you can trust. If you're not completely satisfied with your purchase, we're here to make it right with a straightforward and transparent return and refund process.
Return Eligibility
We accept returns on both defective and non-defective products, as long as the following conditions are met:
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Condition: Products must be in new, unused condition
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Return Window: You must initiate the return within 30 days of the delivery date
How to Return
We’ve designed our return process to be as simple and customer-friendly as possible:
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Return Method: All returns are processed by mail
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Return Shipping Label: A prepaid return shipping label is included in your original package—return shipping is free
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Return Address:
Artful Wallpaper
26600 Heyn Dr
Novi, MI 48374
United States
Refund Details
Once we receive and inspect the returned item, your refund will be processed as follows:
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Refund Processing Time: Refunds are issued within 7 business days after the returned item is received
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Refund Method: Refunds will be credited back to your original payment method
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Restocking Fee: No restocking fees apply—your full item value will be refunded
Exchange Policy
Need a replacement or simply changed your mind? We’re happy to help.
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We accept exchanges for both defective and non-defective items
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Items must be in new condition and returned within the 30-day return window
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Exchanges are processed promptly, subject to product availability
Please contact our team to begin the exchange process.
Contact Us
Have a question or need help with a return? Our support team is always ready to assist:
Company Name: Artful Wallpaper
Business LLC Number: 61-1762973
Return Address: 26600 Heyn Dr, Novi, MI 48374, United States
Phone: +1 248 735 9999
Email: info@artfulwallpaper.com
Office Hours: Monday to Friday, 9:00 AM – 5:00 PM
Timezone: (GMT-05:00) Eastern Standard Time (New York)
We appreciate your trust in Artful Wallpaper and are committed to making every part of your experience smooth, from order to installation—and beyond.
